Privacy Policy

1. Introduction & Scope

This Privacy Policy applies to all personal data collected and processed by on777 in connection with the use of the on777 online casino and sports betting platform, accessible at on777.club. It applies to all registered users of on777, regardless of whether they access the platform from Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, or any other location in Pakistan.

By registering for an on777 account or using any on777 service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you should not use on777's services.

2. Data Controller

For the purposes of applicable data protection law, on777 acts as the data controller in respect of personal data collected from users of the on777 platform. As data controller, on777 determines the purposes and means of processing your personal data. Queries relating to data control responsibilities may be directed to the on777 support team via the contact details provided in Section 14 of this Policy.

3. Information We Collect

on777 collects personal data in the following categories, depending on how you interact with the platform:

a) Registration & Identity Data

• Full name as it appears on your CNIC or other government-issued identity document.
• Date of birth (for age verification purposes — on777 is an 18+ platform).
• Pakistani mobile number (used as your primary contact and for OTP-based authentication).
• Email address, where provided.
• CNIC number and a copy of your CNIC, where required for KYC verification.
• Residential address, where collected for compliance purposes.

b) Financial & Payment Data

• JazzCash or Easypaisa mobile wallet number associated with your on777 deposits and withdrawals.
• Bank account details (IBAN, bank name) for HBL, UBL, Meezan Bank, or Bank Alfalah transfers.
• Cryptocurrency wallet address (for USDT TRC20 transactions).
• Transaction history, including deposit amounts, withdrawal requests, and associated timestamps.

c) Usage & Activity Data

• Login timestamps, session durations, and device identifiers.
• Betting history, game preferences, and wagering patterns.
• IP address and approximate geographic location derived from IP data.
• Browser type, operating system, and device model.
• Interaction with on777 promotions and bonus offers.

d) Communications Data

• Records of your communications with on777 support, including live chat transcripts and any support tickets.
• Responses to on777 surveys or feedback requests, where you choose to participate.

4. How We Use Your Information

on777 uses your personal data for the following purposes:

• Account management: To create, maintain, and secure your on777 account, verify your identity, and process login requests.
• Transaction processing: To process deposits and withdrawals via JazzCash, Easypaisa, bank transfer, or cryptocurrency, and to maintain accurate financial records.
• Legal compliance: To meet on777's AML (anti-money laundering) and KYC (Know Your Customer) obligations, including verifying your identity before processing withdrawals above applicable thresholds.
• Platform improvement: To analyse usage patterns, identify technical issues, and improve the on777 user experience across casino games, sports betting, and the mobile interface.
• Responsible gaming: To monitor account activity for signs of problem gambling behaviour and to enforce responsible gaming limits or self-exclusions you have set or that on777 applies for your protection.
• Fraud prevention & security: To detect and prevent fraudulent activity, unauthorised account access, and abuse of on777's promotional system.
• Customer support: To respond to your support queries, complaints, and account assistance requests.
• Marketing (where consented): To send you promotional offers, bonus announcements, and PSL or cricket betting updates, subject to your marketing preferences.

5. Legal Basis for Processing

on777 processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to provide you with on777's services and to perform our obligations under the Terms & Conditions you have accepted.
• Legal obligation: Processing required to comply with AML, KYC, and other applicable regulatory requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and improvement of on777's services, where these interests do not override your fundamental rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have given your explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Sharing of Personal Data

on777 does not sell, rent, or trade your personal data. on777 may share your data with the following categories of recipients, strictly on a need-to-know basis and under confidentiality obligations:

• Payment processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Skrill, and USDT TRC20 network operators, as necessary to process your financial transactions.
• Gaming software providers: Licensed game studios (such as Evolution Gaming, Pragmatic Play, and PG Soft) that power on777's casino games. These providers may receive limited session data for game integrity and technical support purposes.
• Compliance and regulatory bodies: Where on777 is legally required to report user information to financial intelligence units, law enforcement, or other regulatory authorities in connection with AML or fraud investigations.
• Technology and infrastructure providers: Cloud hosting, cybersecurity, and platform monitoring services that support on777's technical operations, all bound by data processing agreements.
• Legal and professional advisers: Lawyers, auditors, and compliance consultants engaged by on777, subject to professional confidentiality obligations.

7. Cookies & Tracking Technologies

on777 uses cookies, pixel tags, and similar tracking technologies on its platform. These technologies serve the following purposes:

• Essential cookies: Required for the platform to function, including session authentication, login state management, and secure payment page rendering. These cannot be disabled without breaking core on777 functionality.
• Analytics cookies: Used to collect anonymised usage data that helps on777 understand how users interact with the platform — which games are most popular, where users encounter difficulty, and how to optimise the mobile experience.
• Preference cookies: Used to remember your language settings, notification preferences, and display options across sessions.
• Marketing cookies: Used only where you have given consent, to track the effectiveness of on777's promotional campaigns and to avoid showing you irrelevant offers.

You can control non-essential cookies through your browser settings. Note that disabling analytics or preference cookies may affect how on777 performs for you personally.

8. Data Retention

on777 retains your personal data for as long as your account remains active, and thereafter for the minimum period required by applicable law. Specifically:

• Account and identity data: Retained for a minimum of 5 years after account closure, as required for AML compliance purposes.
• Financial transaction records: Retained for a minimum of 5 years after each transaction, for regulatory and audit purposes.
• Communications records: Retained for 2 years after the communication, for dispute resolution purposes.
• Usage and activity data: Retained for 2 years in identifiable form, then anonymised for long-term platform analytics.

Where you request deletion of your data and on777 is not legally required to retain it, on777 will action the deletion request within 30 days of verification of your identity.

9. Security Measures

on777 implements the following technical and organisational security measures to protect your personal data:

• 256-bit SSL/TLS encryption for all data transmitted between your device and on777's servers.
• Encrypted storage of passwords and sensitive account credentials using industry-standard hashing algorithms.
• Multi-factor authentication (MFA) for all on777 administrative access.
• Regular penetration testing and security audits of the on777 platform infrastructure.
• Access controls ensuring that only authorised on777 personnel can access user personal data, and only to the extent required for their specific roles.
• Incident response procedures to detect, contain, and notify users of any data breach within legally required timeframes.

10. Your Rights

Subject to applicable law and verification of your identity, you have the following rights regarding your personal data held by on777:

• Right of access: You may request a copy of the personal data on777 holds about you.
• Right of rectification: You may request correction of inaccurate or incomplete personal data.
• Right of erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to on777's legal retention obligations.
• Right to restrict processing: You may request that on777 limit the use of your personal data in certain circumstances while a dispute or request is being resolved.
• Right to object: You may object to processing of your personal data for marketing purposes at any time, without affecting the lawfulness of prior processing.
• Right to data portability: You may request a machine-readable copy of personal data you have provided to on777 for your own use or transfer to another provider, where technically feasible.

To exercise any of these rights, contact on777 support via live chat on the platform. on777 will verify your identity before processing any data request and will respond within 30 days.

11. Children's Privacy

on777 is strictly an 18+ platform. on777 does not knowingly collect personal data from any person under the age of 18. If on777 discovers that a registered user is under 18, the account will be immediately closed, all funds will be returned (excluding any bonus credits), and all associated personal data will be deleted to the extent permitted by law.

If you are a parent or guardian and believe that a minor in your care has registered with on777, please contact on777 support immediately so that appropriate action can be taken.

12. Responsible Gaming & Data

on777 uses activity data — including session duration, betting patterns, and deposit frequency — to identify users who may be showing signs of problem gambling. Where such indicators are identified, on777 may proactively reach out via in-platform notification or SMS to offer responsible gaming resources.

Self-exclusion requests are stored and enforced using your personal data as an identifier. Even after account closure following self-exclusion, on777 retains sufficient data to prevent re-registration during the exclusion period. Visit on777's Responsible Gaming page for more information on available tools and external support resources.

13. Amendments to This Policy

on777 may update this Privacy Policy from time to time. The updated policy will be published on this page with a revised "Last Updated" date. Where changes are material, on777 will notify registered users via in-platform notification or SMS. Continued use of on777 after publication of an amended Privacy Policy constitutes acceptance of the updated terms.

14. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by on777, please contact the on777 support team via the live chat available 24/7 on the on777 platform. You may also email the support team at the address displayed in the footer of this page. Formal written data subject requests should be submitted via email with a copy of your identity document for verification purposes.